DiCarlo is notified of all product recalls, voluntary market withdrawals and safety alerts directly from the FDA, USDA and our vendors.
DiCarlo’s Recall Team immediately takes action to determine if DiCarlo products are affected. Within 4 hours of confirmation that DiCarlo products have been recalled, the affected product is segregated and the affected customers are contacted.
A DiCarlo representative will notify affected customers of the recall by phone and provide instructions on the proper disposition of the product. Customers who can not be reached by phone will be notified by mail.